Please read these Terms of Service carefully before using the Otis Elevator Company website and digital services.
Last updated: January 2026
By accessing or using the Otis Elevator Company website (otisworldwide.com) and any associated digital platforms, tools, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
You may use our website for lawful purposes and in accordance with these Terms. You agree not to:
The content on this website, including but not limited to text, graphics, logos, images, product descriptions, technical specifications, and software, is the exclusive property of Otis Elevator Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Product specifications, performance data, and technical information presented on this website are provided for informational purposes only. Actual product performance may vary based on installation conditions, building specifications, and local regulatory requirements. Otis Elevator Company reserves the right to modify product specifications without notice. All projects require formal engineering review and quotation.
When you submit a contact or inquiry form through our website, you authorize Otis Elevator Company and its authorized regional representatives to contact you regarding your inquiry. Submission of a form does not constitute a binding purchase order or service agreement. All commercial arrangements require a formal written contract signed by authorized representatives of both parties.
To the fullest extent permitted by applicable law, Otis Elevator Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or reliance on any information contained herein. Our total aggregate liability for any claims arising from your use of this website shall not exceed one hundred US dollars (USD $100).
This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Otis Elevator Company does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States of America, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hartford County, Connecticut.
If you have any questions about these Terms of Service, please contact us at:
Otis Elevator Company
Legal Department
One Carrier Place
Farmington, CT 06032, USA
[email protected]